Refund Policy

Last updated: 8/17/2026

30-day money-back guarantee

We want you to be happy with Evida. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date, for any reason.

How to request a refund

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

To request a refund, please:

1. Visit paddle.net and look up your order using the email address you used at checkout, or
2. Contact us at support@evidascore.com with your order details (order id, email, and date of purchase) and we will help you through Paddle.

Approved refunds are typically returned to your original payment method within 5–10 business days, depending on your bank or card issuer.

Subscriptions and cancellations

You can cancel a subscription at any time from the Manage subscription link in your dashboard. When you cancel, your Premium access continues until the end of the current billing period, and you will not be charged again. Cancelling does not automatically issue a refund for the current period; if you would like a refund for the most recent charge, request it as described above.

Business details

Evida is operated by Gambi Studio. If you have any questions about this Refund Policy, contact us at support@evidascore.com.